tt77 Privacy Policy

1. Introduction

Welcome to tt77, Pakistan's premier online betting and casino platform. tt77 ("we", "us", "our") is committed to safeguarding the privacy and personal data of every registered player and website visitor. This Privacy Policy ("Policy") sets out how tt77 collects, uses, stores, discloses, and protects information in connection with your use of tt77's website at tt77.im and all associated services (collectively, the "Platform").

By registering an account or continuing to use the tt77 Platform, you acknowledge that you have read, understood, and agreed to the terms set out in this Policy. If you do not agree to these terms, please discontinue use of the Platform immediately.

This Policy applies to all players accessing tt77 from anywhere in the world, including Pakistani players in Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and all other cities.

2. Information We Collect

tt77 collects personal data through several channels during your interaction with the Platform. The categories of data collected include:

2.1 Registration & Account Data

• Full legal name as it appears on your CNIC or passport
• Date of birth (to verify you are 21 years of age or older)
• Email address and mobile phone number
• Residential address (city, province, country)
• Username and encrypted password
• Profile and account preferences

2.2 Identity Verification (KYC) Data

In accordance with our licensing obligations and anti-money laundering (AML) requirements, tt77 may request the following identity verification documents:

• Government-issued photo ID (CNIC, passport, or driving licence)
• Proof of address (utility bill, bank statement dated within three months)
• Proof of payment method ownership (screenshot of JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank account)
• Source of funds documentation where legally required

KYC documents are handled in strict confidence and stored in an encrypted, access-controlled environment.

2.3 Financial Transaction Data

• Deposit and withdrawal amounts, dates, and methods
• Payment method references (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast)
• PKR transaction histories and bonus redemption records

2.4 Gameplay and Activity Data

• Games played (live casino, slots, cricket betting, PSL wagering, fishing games)
• Betting history, wager amounts, outcomes, and session durations
• Responsible gaming tool usage (deposit limits, self-exclusion requests)

2.5 Technical and Device Data

• IP address and approximate geographic location
• Browser type, version, and operating system
• Device identifiers and screen resolution
• Referral source and session timestamps
• Cookie identifiers and session tokens

2.6 Communications Data

• Support chat transcripts and email correspondence
• Feedback, complaints, and dispute records
• Marketing preference settings

3. How We Use Your Information

tt77 uses the data collected for the following lawful purposes:

• Account Management: Creating, verifying, and maintaining your tt77 player account.
• Age Verification: Confirming that all players are 21 years of age or older, as required under our gaming licence.
• Payment Processing: Facilitating PKR deposits and withdrawals through your selected local payment methods.
• Legal Compliance: Meeting AML, KYC, and responsible gaming obligations imposed by our international gaming licence.
• Fraud & Security: Detecting and preventing fraudulent activity, bonus abuse, collusion, and unauthorised access.
• Service Improvement: Analysing gameplay patterns and user behaviour to improve the tt77 Platform, fix bugs, and develop new features.
• Customer Support: Responding to your queries, complaints, and requests via live chat or email.
• Responsible Gaming: Monitoring account behaviour to identify signs of problem gambling and implementing protective measures where necessary.
• Marketing Communications: Sending promotional offers, casino bonuses, PSL promotions, and platform updates — only where you have given explicit consent. You may opt out at any time.

4. Legal Basis for Processing

tt77 processes your personal data on the following legal grounds:

• Contractual necessity: To perform the contract of service when you register and use the Platform.
• Legal obligation: To comply with anti-money laundering laws, gaming licence conditions, and applicable regulations.
• Legitimate interests: To prevent fraud, ensure platform security, and improve service quality.
• Consent: For marketing communications and optional data uses — you may withdraw consent at any time by contacting [email protected].

5. Cookies and Tracking Technologies

tt77 uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files placed on your device when you visit tt77.im. We use the following categories of cookies:

• Essential Cookies: Required for the Platform to function correctly — session authentication, security tokens, and load balancing. These cannot be disabled without breaking core functionality.
• Analytics Cookies: Help us understand how players navigate the Platform so we can improve page performance and user experience. Data collected is aggregated and anonymised.
• Preference Cookies: Remember your settings such as language preference, display options, and responsible gaming limit configurations.
• Fraud Prevention Cookies: Assist in detecting suspicious activity, multiple account registration, and geographic anomalies.

tt77 does not use third-party advertising cookies or behavioural tracking cookies that profile you across external websites. You may manage or disable non-essential cookies through your browser settings at any time, though some Platform features may be affected as a result.

6. Sharing and Disclosure of Data

tt77 does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your information only in the following limited circumstances:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Raast receive transaction data strictly necessary to process your deposits and withdrawals in PKR.
• Identity Verification Providers: Trusted KYC/AML compliance partners who verify identity documents on our behalf. These providers operate under strict confidentiality and data processing agreements.
• Gaming Platform Providers: Software providers supplying live casino, slot, and sports betting technology may receive anonymised gameplay data for game-performance monitoring.
• Regulatory and Legal Authorities: Where required by law, court order, or our gaming licence conditions, tt77 may disclose player data to the relevant regulatory or law enforcement authority.
• Business Transfers: In the event of a merger, acquisition, or asset sale, player data may be transferred to the successor entity, subject to equivalent privacy protections.

All third parties with whom tt77 shares data are contractually obligated to handle that data in accordance with applicable data protection standards and to use it solely for the specified purpose.

7. Data Retention

tt77 retains personal data for as long as your account remains active and for a defined period thereafter, as required by our gaming licence and applicable anti-money laundering regulations. The general retention periods are as follows:

• Account and KYC data: Retained for a minimum of five (5) years from the date of account closure, in line with AML compliance requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Support correspondence: Retained for three (3) years from the date of the interaction.
• Gameplay logs: Retained for two (2) years from the date of the session, unless required longer for dispute resolution.

Upon expiry of the applicable retention period, data is securely deleted or anonymised so that it can no longer be associated with any individual player.

8. Data Security

tt77 employs a comprehensive set of technical and organisational measures to protect your data against unauthorised access, disclosure, alteration, or destruction. These include:

• 256-bit TLS/SSL encryption for all data in transit between your browser and our servers
• AES-256 encryption for sensitive data at rest, including KYC documents and payment details
• Role-based access controls (RBAC) limiting internal staff access to data on a strict need-to-know basis
• Full audit logging of all administrative access to player records
• Regular third-party penetration testing and security audits
• Two-factor authentication (2FA) requirements for internal staff accounts
• Geo-redundant, firewall-protected server infrastructure

Despite these measures, no data transmission over the internet can be guaranteed to be 100% secure. In the unlikely event of a data breach that may affect your rights, tt77 will notify affected players promptly and take immediate remedial action.

9. Your Rights and Choices

As a tt77 player, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected] with your account username and a description of your request.

• Right of Access: Request a copy of the personal data tt77 holds about you.
• Right to Rectification: Request correction of any inaccurate or incomplete data we hold.
• Right to Erasure: Request deletion of your personal data, subject to our legal retention obligations under AML and gaming licence regulations.
• Right to Restrict Processing: Request that we limit how we use your data in certain circumstances.
• Right to Data Portability: Request that your data be provided in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting prior processing.

We will respond to all verified requests within thirty (30) days. Complex requests may require additional time, and we will notify you accordingly.

10. Children and Age Restriction

The tt77 Platform is strictly restricted to individuals who are 21 years of age or older. tt77 does not knowingly collect personal data from anyone under the age of 21. During registration, we require date-of-birth verification, and we conduct mandatory KYC age verification before any real-money activity is permitted.

If tt77 discovers that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all funds will be returned, and all associated data will be deleted without undue delay.

Parents and guardians are encouraged to make use of parental control software to prevent minors from accessing gambling websites. If you believe a minor has registered on tt77, contact us immediately at [email protected].

11. International Data Transfers

tt77 operates under an internationally recognised gaming licence, and as such, your data may be processed on servers located outside Pakistan. Where data is transferred internationally, tt77 ensures that adequate safeguards are in place — including contractual data protection clauses and compliance with applicable data protection frameworks — to ensure your data remains protected to an equivalent standard.

12. Third-Party Links

The tt77 Platform does not contain links to third-party websites for commercial purposes. Any navigation on the Platform remains within tt77.im. This Privacy Policy applies solely to the tt77 Platform and does not govern the practices of any external parties.

13. Changes to This Policy

tt77 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will notify registered players via email or an in-Platform notification at least fourteen (14) days before the changes take effect. The "Last Updated" date at the top of this document will always reflect the most recent revision.

Continued use of the tt77 Platform after any changes to this Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you must cease using the Platform and may request account closure by contacting support.

14. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please reach out to our dedicated privacy and support team: